Privacy policy

Last Updated: May 19, 2024

Welcome to LaserTribe.com (the "Site"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how LaserTribe ("we", "us", or "our") collects, uses, discloses, and safeguards your information when you visit our website and purchase our products.

1. Information We Collect

Personal Information

When you visit the Site, we collect certain personal information you provide to us, including:

  • Contact Information: Name, email address, phone number, and postal address.
  • Payment Information: Credit card details and billing address.
  • Account Information: Username and password if you create an account on our Site.

Non-Personal Information

We also collect non-personal information that does not directly identify you, including:

  • Browsing Information: IP address, browser type, device type, pages visited, time spent on the Site, and referring URLs.
  • Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Process and fulfill your orders, including sending you emails to confirm your order status and shipment.
  • Provide, operate, and maintain our Site.
  • Improve, personalize, and expand our Site.
  • Understand and analyze how you use our Site.
  • Develop new products, services, features, and functionality.
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Site, and for marketing and promotional purposes.
  • Process your transactions and send you related information, including purchase confirmations and invoices.
  • Detect and prevent fraud and abuse.

3. Sharing Your Information

We do not sell your personal information to third parties. We may share your information in the following situations:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, and shipping.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may share your information with third parties if you have given us your consent to do so.

4. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our contact details below.

6. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information as quickly as possible.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. When we update the Privacy Policy, we will revise the "Last Updated" date at the top of this page.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

LaserTribe Email: lasertribeuk@gmail.com 
Address: 14 London Road, Chatteris, PE16 6AS, UK

By using the Site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. Thank you for shopping with LaserTribe!