Shipping policy

 

Welcome to LaserTribe.com! We strive to provide a seamless shopping experience and ensure your products reach you promptly and safely. Below is our detailed shipping policy to help you understand our shipping process and timelines.

Processing and Dispatch Times

  1. Engraved Coasters and Chopping Boards

    • Processing Time: All engraved coasters and chopping boards are dispatched within 1 working day from the date of order.
    • Shipping Method: These items are shipped via Royal Mail 1st Class.
    • Delivery Time: Royal Mail 1st Class typically delivers within 1-2 working days after dispatch.

  2. Metal Wall Art

    • Processing Time: Our metal wall art is custom-made to order. Please allow 5 working days for production.
    • Shipping Method: Once produced, the metal wall art is shipped via Evri Next Day Courier.
    • Delivery Time: Evri Next Day Courier aims to deliver the next working day after dispatch.

Larger Orders

For larger orders, additional time may be required. We recommend contacting us directly to discuss the specific details and timelines. You can reach us at lasertribeuk@gmail.com or using the contact page.

Shipping Rates

For orders within the UK we currently have free shipping available.
Shipping rates are calculated based on the weight and size of your order, as well as the shipping destination. You can view the shipping cost at checkout before completing your purchase.

International Shipping

Currently, we ship within the UK only. For international shipping inquiries, please contact our customer service team to discuss potential arrangements and costs.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on the respective courier's website.

Delays and Issues

While we aim to meet the specified delivery times, please note that there may be occasional delays due to unforeseen circumstances such as weather conditions or postal strikes. If you experience any issues with your delivery, please contact our customer service team for assistance.

Contact Us

If you have any questions about our shipping policy or need further assistance, please don't hesitate to get in touch with us at lasertribeuk@gmail.com or using the contact page.

Thank you for shopping with LaserTribe.com!